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What is an Office of Fair Trading Scheme?
An Office of Fair Trading Scheme is a Code of Practice that meets the guidelines set by the Office of Fair Trading (OFT) Consumer Code Approval. Signing up to a Code of Practice means you have agreed to offer your customers a high level of service and a method for handling complaints. A list of current codes can be found on the MCS Accreditation pages or call our MCS team for further advice on 0800 882 4308.